Work Experience

• Developed a React.js chatbot widget for seamless embedding across client websites, using Webpack bundling, code splitting, asset optimization, and config-driven UI rendering to improve load performance.

• Analyzed chatbot usage data and application system logs using SQL and Python to identify performance bottlenecks, usage trends, and user behavior patterns, contributing to improved response efficiency.

• Built, optimized, and maintained internal dashboards and analytical reporting workflows to track application performance, UI inconsistencies, and post-deployment defects, resulting in a 30% reduction in recurring production issues.

• Collaborated with cross-functional teams across design, product, and engineering to validate data accuracy, define success metrics, and translate analytical findings into actionable insights for business stakeholders.

• Built the Chatbot Builder Dashboard from scratch using React.js and ReactFlow, implementing node-based workflows, embedded code editor, and real-time validation, reducing average bot-creation and iteration time by 1.5 hours/week.

• Planned, executed, and tracked data-driven content and engagement strategies across multiple platforms, analyzing follower growth and engagement metrics to scale the community to 1,000+ followers within 3 months.

• Coordinated with cross-functional teams to design campaign assets, measure outreach performance, and report results to stakeholders, improving event visibility and participation across campus initiatives.

• Established structured workflows and documentation standards for content creation, approvals, and publishing cycles, improving execution consistency and coordination across multiple student teams.

• Founded and operated a freelance web development brand delivering custom business websites and UI solutions.

• Designed and developed responsive websites using modern frontend technologies, ensuring performance and user experience.

• Collaborated with clients in final delivery stages to align expectations, communicate outcomes, and support NDA documentation processes.

• Managed initial social media presence and tracked performance metrics to evaluate growth and engagement.

• Led end-to-end project execution from design to deployment, ensuring timely delivery and client satisfaction.